Helpdesk
Please inform us if you cannot make it to your appointment as soon as possible. You are welcome to contact our customer care team.
Your response helps us to continuously improve. Every feedback supports us in better addressing the needs of our customers.
How can I contact a betterview shop directly?
How long must I refrain from wearing contact lenses before my preliminary examination?
Do I have to bring my glasses to the preliminary examination?
What happens during the primary examination, and how long does it take?
What happens during the preliminary examination, and how long does it take?
How do I best prepare for my treatment?
What should I do if I am late for an appointment?
Are the examination appointments really free of charge?
Are the appointments binding?
How do I schedule an appointment?
