Helpdesk
You can find an overview of all our betterview shops, including their contact details, by clicking the link.
Your response helps us to continuously improve. Every feedback supports us in better addressing the needs of our customers.
How long must I refrain from wearing contact lenses before my preliminary examination?
Do I have to bring my glasses to the preliminary examination?
What happens during the primary examination, and how long does it take?
What happens during the preliminary examination, and how long does it take?
How do I best prepare for my treatment?
What should I do if I am late for an appointment?
How can I reschedule my appointment?
Are the examination appointments really free of charge?
Are the appointments binding?
How do I schedule an appointment?
