Helpdesk
Yes. It is helpful to bring your glasses to the preliminary examination so that we can measure your visual acuity and carry out further tests. Of course, we are aware that not everyone uses glasses as a visual aid. If you do not wear glasses, that is not a problem.
Your response helps us to continuously improve. Every feedback supports us in better addressing the needs of our customers.
How can I contact a betterview shop directly?
How long must I refrain from wearing contact lenses before my preliminary examination?
What happens during the primary examination, and how long does it take?
What happens during the preliminary examination, and how long does it take?
How do I best prepare for my treatment?
What should I do if I am late for an appointment?
How can I reschedule my appointment?
Are the examination appointments really free of charge?
Are the appointments binding?
How do I schedule an appointment?
