Helpdesk
You can easily schedule an appointment through our website. Simply click "Free appointment", select your desired date and location and enter your contact details. That's it! We will be happy to receive you.
Your response helps us to continuously improve. Every feedback supports us in better addressing the needs of our customers.
How can I contact a betterview shop directly?
How long must I refrain from wearing contact lenses before my preliminary examination?
Do I have to bring my glasses to the preliminary examination?
What happens during the primary examination, and how long does it take?
What happens during the preliminary examination, and how long does it take?
How do I best prepare for my treatment?
What should I do if I am late for an appointment?
How can I reschedule my appointment?
Are the examination appointments really free of charge?
Are the appointments binding?
