Helpdesk
The free preliminary examination is not binding. We would be grateful if you could let us know if you cannot come. You are obliged to purchase as soon as you have signed the treatment contract and scheduled an appointment.
Your response helps us to continuously improve. Every feedback supports us in better addressing the needs of our customers.
How can I contact a betterview shop directly?
How long must I refrain from wearing contact lenses before my preliminary examination?
Do I have to bring my glasses to the preliminary examination?
What happens during the primary examination, and how long does it take?
What happens during the preliminary examination, and how long does it take?
How do I best prepare for my treatment?
What should I do if I am late for an appointment?
How can I reschedule my appointment?
Are the examination appointments really free of charge?
How do I schedule an appointment?
