Helpdesk
It is best to contact our customer care team by phone or WhatsApp. Then we can discuss whether we can keep your appointment despite the delay. If not, we will arrange another appointment together.
Your response helps us to continuously improve. Every feedback supports us in better addressing the needs of our customers.
How can I contact a betterview shop directly?
How long must I refrain from wearing contact lenses before my preliminary examination?
Do I have to bring my glasses to the preliminary examination?
What happens during the primary examination, and how long does it take?
What happens during the preliminary examination, and how long does it take?
How do I best prepare for my treatment?
How can I reschedule my appointment?
Are the examination appointments really free of charge?
Are the appointments binding?
How do I schedule an appointment?
