Helpdesk
Do not wear contact lenses on the morning of your treatment. Do not use deodorant, make-up, perfume, face cream or aftershave. We recommend washing your hair before treatment, as that is not possible for 24 hours after the procedure. If possible, arrange for someone to accompany you or contact us if you need a taxi to get home—you must NOT drive after your treatment. Do not plan any appointments after your treatment so that you can relax, recover comfortably, and look forward to a life without restrictive visual aids. You can find all the information you require in our checklist.
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How can I contact a betterview shop directly?
How long must I refrain from wearing contact lenses before my preliminary examination?
Do I have to bring my glasses to the preliminary examination?
What happens during the primary examination, and how long does it take?
What happens during the preliminary examination, and how long does it take?
What should I do if I am late for an appointment?
How can I reschedule my appointment?
Are the examination appointments really free of charge?
Are the appointments binding?
How do I schedule an appointment?
