Helpdesk
In case of an emergency, it is imperative to act immediately. You can reach us Mon to Fri from 9 am to 5.30 pm and Saturdays from 9 am to 5 pm on the following phone number: +41 52 588 02 51
If the emergency occurs outside these opening hours, we ask you to call the mobile number in the drop schedule you received.
Is it a problem if the protective lens falls out? If that happens, what should I do?
When can I return to work after laser eye treatment?
How long must I refrain from my sporting activities?
How will my vision correction be adjusted on my driving licence?
Can you call me a taxi after my treatment?
Can I drive home after my treatment?
When can I remove the protective lens?
How do I get my eye drop schedule?
How important is the eye drop schedule for optimal recovery?
Will I be on sick leave after treatment?
Where do the follow-ups take place?
When will I have my first follow-up appointment?
How many follow-ups are there in total?
What should I look out for after treatment?
How long does recovery take?
What happens if I have an adverse effect from the eye drops?
Who pays for the eye drops?
Where can I buy the eye drops?
How many drops should I use?
Do I have to wake up at night to use my eye drops regularly?
When do I start using the post-treatment eye drops?
